Can you give an example of when you have provided excellent customer service?

I tried to be courteous, and react with smile to even the most bizarre requests. And if the passenger asked something that was forbidden, instead of scolding them I politely described why they could not get what they wanted. I think that I provided excellent customer service onboard.

How do you comment on good customer service?

“You’re doing great”:

1. You’re a great team player and you constantly help others meet their customer requests.
2. Your loyal customer base is outstanding.
3. Clients constantly request you for advice to solve their problems.
4. You have no problem building rapport with everyone you come in contact work.

What are 3 important qualities of customer service?

Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track.

What are the 3 most important things in customer service?

The Most Important Customer Service Skills

• 1) Respect. The idea behind respect is that you treat others the way you would like to be treated.
• 2) Patience. Customers with problems are going to want to talk.
• 3) Self-Control.
• 4) Concern.
• 5) Attentiveness.
• 6) Empathy.
• 7) Flexibility.
• 8) Communication Skills.

How do you thank a customer for an order?

Anatomy of the perfect thank you

1. Greet your customer by name.
2. Clear state why are you sending them the note.
3. Make the card special by adding why you’ve enjoyed the experience with them.
4. Repeat your thanks.
5. End the note by adding “Best, Warm Regards, or Cheers” – whatever makes you feel right and sign your name.

How do you thank a customer for placing an order?

1. Handwritten thank you notes

1. Use quality stationary, or unique cards that express your brand.
2. Use the customer’s name, and personalize it!
3. Say thank you and be specific about why you’ve sent the note.
4. Be thoughtful—reference a conversation or part of their order that shows this card is specifically for them.

How do you say thank you to customer service?

Say thanks in a note

1. Greet your client by name.
2. Express your gratitude and clearly state why you’re sending the note.
3. Include details about why you enjoyed your experience with this customer (be specific and personalize it as much as possible)
4. Repeat your thanks.
5. Close with a sign-off and sign your name.

How do you thank someone for excellent customer service?

Dear Taylor, I want you to know how much I appreciate the excellent service you provided on Monday when I took one of my best clients to lunch. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected.