processes properly

processes properly

For the representation of processes, different models and techniques can be applied. Examples of this are

  • Petri nets;
  • Event-driven process chains (EPK);
  • Process chain diagram (VKD);
  • Work flow diagrams;
  • Data flow diagrams;
  • Data flow plans;
  • Information flow diagrams.

When creating a process chart, the following instructions should be observed:

  • In a chart should not be more than three to four factors. Factors to the explanation of processes can be:
    • Identification and delineation of individual processes in a
    • Organization,
    • Duration, Parallelism,
    • involved documents and data forms,
    • Location (geographically and organizationally),
    • the involved departments and employees,
    • Frequencies,
    • used methods and techniques and
    • Resources.
  • The diagram is adapted to the needs and understanding of the user. Do not use symbols and presentation techniques, of which you are not sure that your readers know you. It is useful to agree on a General design framework that is used for all process modelers binding.
  • Clarity and intelligibility go before completeness. Not all of the contingencies and exceptions can be represented in a process diagram. You refer to these points on the diagram, the explanatory Annex.
  • You use the same meanings for the same symbols. Use as few symbols as possible, but always the same for the same meanings. You only use new symbols, if the differentiation means a substantial profit for the meaningfulness of the chart.
  • Use only sparingly in Text. Disconnect as much as possible, the Text and the diagram. You refer to the diagram on the explanatory Text in the Appendix.
  • You always use the same Format.
  • You will draw diagrams from the top left to the bottom right.


The Text comes from the book, process management by Peter Posluschny.

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