How do I escalate a complaint with American Airlines?
To file a complaint with American Airlines, contact Customer Relations either by mailing a letter to 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034, or sending an email through its online form. If the problem is specific to delayed baggage, call its customer service line at 800/371-4771 (4am–11pm PT, M–F).
How do I write a complaint letter to an airline?
How to write an airline complaint:
- Be polite, specific, and straight to the point.
- Include your frequent flyer number.
- “Sleep on it”.
- Never say, “I will never fly your airline again!” since that gives the airline no incentive to help.
What is the name of the CEO of American Airlines?
Doug Parker was named Chairman and Chief Executive Officer in 2013. He oversees American Airlines Group and American Airlines, its principal subsidiary company. Previously, Parker was chairman and CEO of US Airways.
Where is the head office of American Airlines?
American Airlines Corporate Headquarters is a head offICE of American Airlines, situated in Fort Worth, Texas. It is the major airline that is the part of AMR Corporation. It is the operator of domestic and inter National flights. The airlines was founded in 1930 and started carrying its operation in 1934.
Who is the director of customer relations for American Airlines?
Director of Customer Relations 1 Skyview Drive Fort Worth , Texas 76155 [email protected] Secondary Contact Kerry Philipovitch Senior Vice President – Customer Experience 1 Skyview Drive Fort Worth, Texas 76155 76155 [email protected] Philipovitch will be leaving at the end of 2019 and replaced by Kurt Stache Robert Isom
What is the phone number for American Airlines?
The contact number of American Airlines Corporate Headquarters is 817-963-1234. The email address of American Airlines Corporate Headquarters is . I, my family, friends, and our business have all used American exclusively for years.
How can I contact American Airlines customer service?
You also can access current gate and time information for your flight on the American Airlines Flight Status webpage. These available helplines for American Airlines Customer Service are for general passengers: 24-hour Customer Service General Helpline: 1-800-349-3244.
How to contact American Airlines corporate office?
The contact number of American Airlines Corporate Headquarters is 817-963-1234. The email address of American Airlines Corporate Headquarters is . I used AA to from NY to Miami, FL in July 2019 and it was the worst ever.
Who is the current CEO of American Airlines?
William Douglas “‘Doug” Parker (born 1962) is an American businessman who is the current Chairman and CEO of American Airlines Group, Inc., the parent company of American Airlines.
How do you send complaint to American Airlines?
Follow these simple instructions for how to make a complaint to American Airlines: Send Complaint Via Email. Under ‘Topic’ select ‘ Customer Relations .’. Under ‘Subject’ select ‘Complaint.’. Under ‘Reason’ select the option from the drop-down menu that best applies to your complaint. Select ‘Next.’.